Visited this store to look at the Liv Avail cycles.....made specifically for women. Erin and Will were very well versed in the Liv line.....took the time to answer all my questions but never in a manner that implied "buy now". No pressure at all.....which led me to put a down payment on the 2018 model that fit my goals, budget, and size the best. The bike was delivered to the store when promised. When I went to pick it up, Will put it in the trainer and spent a good amount of time fitting the bike to me. Very thorough. Never had this experience before......and it made all the difference. Also picked up a trip computer, bottle holder, and smartphone mount, all installed with loving care. Overall, one of the best shopping experiences I've had in a long time. Congrats to the owner at Conte's for finding such great staff at the Midlothian shop.
I have been to Conte's a couple of times and the staff is very friendly, knowledgeable, and helpful. Erin, who works at Conte's, has helped me with bike issues and has given me advice when I have asked questions. She is very kind and goes out of her way to make sure everything is working well on your bike. Will and the other gentleman, who also work there, are just as kind and helpful. I would recommend Conte's Bike Shop to fellow bikers. Thanks!
Excellent mechanics, friendly staff who patiently listen to how I tried to play backyard mechanic and failed. Also carries Giant bikes, a brand that offers the same features as the big boys, but at hundreds of dollars less. I highly recommend this store.
Contes is by far the best bike shop I have ever been to. I have honestly been surprised at just how amazing the quality of customer service I have received from contes.The bike mechanic, I believe his name is William, is so knowledgeable and genuinely friendly. William always goes above and beyond to help me out and everytime I go in there I am treated like a good friend. I think that really reflects on how much chris and contes cares about their customers. Along with the amazing service from William and the great value and quality products Contes offers, they have definitely made a life long customer out of me.
I bought 2 used bikes and was told they were both in good working condition. Two months later I take one bike in for a tire repair and ask them to check the breaks. They quoted $175.00 to fix breaks that were "completely rusted thru" and I paid $129.00 for the bike and the bike had never gotten wet since I bought it. Therefore, they sold me a bike they knew was rusted through. Also, I felt like they were only interested in helping people in the shop that were there to purchase a bike and paid no attention to the fact that we wanted to talk about repairs. Bad customer service. I was told i would get a call on a quote to fix the bike, they never called, I had to call them. Again, bad customer service. Sadly, I will not return to Conte's nor can I recommend them to anyone. Customer service is HUGE and it shows if you care about your customers, your store definetely didn't care about us.
Conte S Bike Shop is a US Bicycle Store based in Midlothian, Virginia. Conte S Bike Shop is located at 1212 Alverser Plaza, Midlothian, VA 23113, USA.
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