7
6641 Lake Harbor Dr, Midlothian, VA 23112, USA
Midlothian, Virginia 23112
+1 804-639-6912

So pissed. I waited for 45 minutes in the waiting room while staffed goofed around and ignored me. When they finally got to me "we're all out of cars." Seriously? Why didn't you tell me that when I had a ride to go home. The response from the manager "this isn't your fault." Of course it isn't my fault. I could also hear him talking about other employees. So unprofessional.

I had absolutely superb customer service dealing with Enterprise recently and highly recommend this location! My rental needs were unexpected and they helped me get in and out quickly, and treated me as if they appreciated my business. Great price, great vehicle, top notch customer service!

The other staff members are great. It's just the manager, Taylor. He even joked while I was checking out -- "wow, I answered all her questions. I would've answered yours if you were listening." So rude.

Great service. Employee was not happy with the cleanliness of the first picked out for us, so we were given an upgrade to avoid making us wait.

I ended up having to come back. The manager ignored me again while complaining on the phone about how busy he is. Why couldn't he help me or the three other people in the waiting room?

The Enterprise office I use at Lake Harbor Drive on Hulls Street in Midlothian is the best. Such professional folks that work there and always shave a great car for me.

Renting a car here is always a pleasant, smooth experience. Everyone working there is very courteous and helpful. I rent pretty often for business travel and I've been happy with my rental experience every time.

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Enterprise Rent A Car — Car Rental in Midlothian

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Enterprise Rent A Car

Car Rental at 6641 Lake Harbor Dr, Midlothian, VA 23112, USA. Here you will find detailed information about Enterprise Rent A Car: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    7:30 AM – 6:00 PM
  • Tuesday
    7:30 AM – 6:00 PM
  • Wednesday
    7:30 AM – 6:00 PM
  • Thursday
    7:30 AM – 6:00 PM
  • Friday
    7:30 AM – 6:00 PM
  • Saturday
    9:00 AM – 2:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Virginia
Address:
6641 Lake Harbor Dr, Midlothian, VA 23112, USA.
City:
Midlothian
Postcode:
23112

About Enterprise Rent A Car

Enterprise Rent A Car is a US Car Rental based in Midlothian, Virginia. Enterprise Rent A Car is located at 6641 Lake Harbor Dr, Midlothian, VA 23112, USA.


Please contact with Enterprise Rent A Car using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Enterprise Rent A Car opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Enterprise Rent A Car

  • Sarah
    Added 2015.10.14
    So pissed. I waited for 45 minutes in the waiting room while staffed goofed around and ignored me. When they finally got to me "we're all out of cars." Seriously? Why didn't you tell me that when I had a ride to go home. The response from the manager "this isn't your fault." Of course it isn't my fault. I could also hear him talking about other employees. So unprofessional.
  • Irea
    Added 2015.07.30
    I had absolutely superb customer service dealing with Enterprise recently and highly recommend this location! My rental needs were unexpected and they helped me get in and out quickly, and treated me as if they appreciated my business. Great price, great vehicle, top notch customer service!
  • Connor
    Added 2015.07.02
    The other staff members are great. It's just the manager, Taylor. He even joked while I was checking out -- "wow, I answered all her questions. I would've answered yours if you were listening." So rude.
  • Jessica
    Added 2015.06.21
    Great service. Employee was not happy with the cleanliness of the first picked out for us, so we were given an upgrade to avoid making us wait.
  • Hunter
    Added 2015.02.23
    I ended up having to come back. The manager ignored me again while complaining on the phone about how busy he is. Why couldn't he help me or the three other people in the waiting room?
  • Adrian
    Added 2015.02.23
    The Enterprise office I use at Lake Harbor Drive on Hulls Street in Midlothian is the best. Such professional folks that work there and always shave a great car for me.
  • Jayden
    Added 2013.12.26
    Renting a car here is always a pleasant, smooth experience. Everyone working there is very courteous and helpful. I rent pretty often for business travel and I've been happy with my rental experience every time.
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