The sole reason for taking my truck to Millers was to have it cleaned thoroughly since the previous owner was a smoker. Still seeing cigarette ash and dirt after it was cleaned was a huge disappointment. Furthermore, THEIR employees were smoking just a few yards away from my cleaned vehicle!
This was not the expected detailing. Paying $250.00 for an upgraded subpar car wash is not Detailing. They were supposed to clean the ENTIRE vehicle.
It seems to me they give it a good wipe down, throw some ARMOUR all on it for appearances, add some freshener and it's done. NOT a complete detailing by far.
The wheels looked OK. Although 2 wheels though shiny were still dirty. The engine was shined up nice but no one sees that. When I opened the center storage bin, checked the open storage compartments, checked the door panel open areas, along the tailgate in the back and around the doors they were ALL FILTHY and weren't cleaned at all. The carpet was freshened but I question if the fabric back sides on the seats were cleaned as there were still spots.
I could have easily cleaned by truck better for a whole lot less money.
Perhaps the most disappointing was the fact that the owner, while a very pleasant gentleman, was looking over the truck and clearly saw the missed areas. I had no choice but to take the vehicle as-is due to their closing for the day and my having another commitment. Considering the fact that the owner was standing right there with smoking employees and saw the dirty tailgate area, I will never use their services again.
They give great service and are very accmodating.
The staff here are exceptional. U-Haul notified me less than 24 hours before pick-up that my location had been moved 30 minutes in the opposite direction of our move. I'd made the reservation over 2 weeks prior. I was extremely ticked and the girl at Miller's was professional and put me in touch with her district manager. Also, there was an issue with a tire on the truck we had reserved and she went above and beyond and arranged for us to use another truck that already had a reservation on it. She worked with the other customer to switch trucks with us. A+++ excellent customer service!!
So many key areas were not cleaned. Not a single cup holder, storage bin, tracks under the seats, overhead dirty plastic trim, rear inside window, none of these were cleaned. It seems to me all they did was deodorize.
For $250.00, I expected a thoroughly cleaned truck. I did not get a thoroughly cleaned truck. I took pictures immediately after receiving my truck back. There was a lot of dirt still remaining in the truck.
If in need to rent a Uhaul, this is a good place to deal with. Save your money if you're looking to detail your car. Paid these guys $150 to detail my small SUV and they didn't even clean inside the doors or rear hatch. They are strictly a Hand Wash only outfit with very limited buffing detail service. REAL dissapointment. I've received a BETTER wash and wax at any of the local car wash joints for a third of the price.
Had my truck detailed not really impressed the the bed of the truck was just as dirty as when I dropped it off had interior shampoo it smelled like dirty water after words. Have never had a vehicle detailed before especially spending $200+ wow what a waste of money
Millers Auto Center is a US Car Wash based in Midlothian, Virginia. Millers Auto Center is located at 11702 Midlothian Turnpike, Midlothian, VA 23113, USA.
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