Tried to get help with features on the keyboards and the employee had no idea. Went into acoustic guitar room and no one around to assist. Could do much better.
Great place with super knowledgeable staff on the latest instruments and music gear. I love the fact that these guys pick up then phone when ever I call the store and I get a great human to te alk to. Also, the recent increase in used and refurbished items is also worth the trip to the store. These used items go fast, so I definitely keep up with the store on a monthly bases.
My son takes music lessons at Guitar Center. The instructors are very nice and knowledgeable of the instruments. They provide feedback to the parents and encouragement to the kids, focusing on what they do well.
The salesman was a bassplayer himself. He followed me from section to section helping me to figure out what I might need and what I could do without. We even shared experiences with our instruments and equipment. He was extremely helpful.
The manager of the department is very nice and helpful.
Went in to return a drum from another store and the employee had to call a manager over to help. When the manager got there he said that he was busy and he would go back to the office and page him there to print it. The manager was very rude to me and the employee about printing the ticket and doing the return. Only here for a short time but will not return to this location. If you can drive to the other one, much better service.
Guitar Center is a US Electronics Store based in Midlothian, Virginia. Guitar Center is located at 13357 Rittenhouse Dr, Midlothian, VA 23112, USA.
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