The food Quality is great and it's always fresh. The staff is friendly. It don't think of it as fast food because they cook the food as one would at home using daily prepared vegetables, zero use of microwaves. If you have to wait for them to finish cooking food they offer a small size drink while you wait, for your inconvenience. I ate at the Panda Express on West Waters Ave in Tampa about 3 weeks ago and the food wasn't even half as good as here. Was excited to have food from this place again!
Fresh food, friendly staff and clean restrooms!!!
The staff were preoccupied with a non-work-related conversation, and did not immediately address me at the counter. The food that I picked up was partially assembled in Styrofoam containers on the counter, but had obviously been there for a while. When I gave the cashier my name, he finished assembling the order, forgetting my side items. Upon prompting, he said that "pot stickers" where no longer carried (which I ordered online) and told me he substituted an egg roll instead. I said that was fine. He then gave me the bag with no condiments, napkins, fortune cookies, etc., forgot my drinks, and (worst of all) my food was cold (room temperature), grey, unappetizing. There was a generous portion of rice, but there were 3 (three) broccoli florets in the small container for my beef and broccoli along with 3 pieces of meat. Less than 2 oz. on my home kitchen scale. My kun-pao chicken was flavorless, with no spice. I've been a long time customer of Panda Express (in locations literally from coast to coast), but if this is the direction that the store is heading in, I will not be returning. This was by far my worst fast-food experience as an adult.
Thank you so much!!
They're absolutely wonderful! This is the first time I've been to this Panda Express and I ordered online, my order wasn't quite ready, so they let me go through the drive through and gave me a complimentary drink and also brought it to my car which is greatly appreciated because I had my fairly fussy 10 month old with me.
Terrible service. Didn't seem like these people even cared about my experience and I had no fork in my bag. Nasty attitude from one of the workers. I'm so surprise that this place has such high rating with people. Maybe it was just me?
Panda Express is a US Meal Takeaway based in Midlothian, Virginia. Panda Express is located at 13340 Rittenhouse Dr, Midlothian, VA 23112, USA.
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